Frequently Asked Questions – Indian Online Saree Store

1. What types of sarees do you offer?

We offer a diverse collection of sarees including silk, cotton, chiffon, georgette, crepe, Banarasi, Kanjeevaram, and designer sarees suitable for everyday wear, weddings, and special occasions.

2. How do I determine my saree size?

Sarees are typically one size fits all, usually around 5.5 to 6 yards in length. If you need blouse or petticoat sizing, please refer to our detailed measurement guide on the product page.

3. Can I customize my saree, blouse, or petticoat?

Yes, we provide customization services for blouses and petticoats including custom measurements, designs, and stitching. Reach out to our customer service to discuss your requirements.

4. What payment methods do you accept?

We accept all major credit/debit cards, net banking, UPI, and popular digital wallets for secure and convenient transactions.

5. How long does shipping take?

Standard shipping typically takes 5-7 business days within the United States. Expedited shipping options are available at checkout for faster delivery.

6. Do you ship internationally?

Yes, we ship to multiple countries worldwide. International shipping times and charges vary depending on the destination.

7. What is your return and exchange policy?

We accept returns and exchanges within 15 days of delivery on eligible items. Sarees must be unused, unwashed, and in original packaging with tags intact. Customized products are non-returnable unless defective.

8. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and link to monitor your shipment status online.

9. Are your sarees authentic and ethically sourced?

All our sarees are made with authentic Indian fabrics and craftsmanship. We partner with trusted artisans and suppliers committed to ethical and sustainable practices.

10. How do I care for my saree?

Care instructions vary by fabric. Generally, delicate fabrics like silk should be dry cleaned, while cotton sarees can be hand washed. Detailed care guidelines are provided with each product.

11. Do you offer gift wrapping services?

Yes, elegant gift wrapping is available at checkout for an additional charge, perfect for gifting during festivals, weddings, or special occasions.

12. How do I contact customer service?

You can reach our customer support team via email, phone, or live chat on our website from 9 AM to 6 PM EST, Monday through Friday.

Should you have any other queries, our team is always ready to assist you in making your saree shopping experience seamless and enjoyable..